General Terms and Conditions (GTC)

This English translation is provided for convenience only. In the event of any discrepancy, the German version of these General Terms and Conditions shall prevail.

§ 1 Scope, Contracting Party and Applicable Law

1. The following General Terms and Conditions, in the version valid at the time of the order, apply to all contracts concluded via the online shop at schaefchen.at as well as via the URLs nohalfsends.shop, nohalfsends.de and nohalfsends.at.
2. The contracting party is:
   Winter Automotive GmbH
   Hausstattfeld 9b
   6370 Kitzbühel
   Austria
   Email: support@nohalfsends.shop
   Company register: Regional Court Innsbruck as Commercial Court
   Company register number: FN 563705d
   VAT identification number (UID): ATU77342902
   Managing Director: Otto Winter
3. Customers within the meaning of these GTC are exclusively consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
4. Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and the conflict-of-law rules of private international law. For consumers with their habitual residence in another country, this choice of law applies only to the extent that it does not deprive them of the protection afforded by mandatory consumer protection provisions of the country of their habitual residence. Where applicable, the Austrian Consumer Protection Act (KSchG) and the Austrian Distance and Off-Premises Transactions Act (FAGG) apply in particular.

§ 2 Conclusion of Contract in Electronic Commerce

1. The products presented in the online shop do not constitute a legally binding offer by Winter Automotive GmbH, but rather a non-binding invitation to the customer to submit a binding offer by placing an order.
2. After receipt of the order, the customer receives an automatically generated email confirming receipt of the order and reproducing its contents (order receipt confirmation). This receipt confirmation does not yet constitute acceptance of the offer.
3. The contract is only concluded when Winter Automotive GmbH expressly accepts the order, sends a shipping confirmation or dispatches the goods.
4. Winter Automotive GmbH assumes no procurement risk and reserves the right to withdraw from the contract if, despite a proper covering transaction, it is not correctly or properly supplied by its suppliers. Liability for intent and negligence pursuant to § 10 of these GTC remains unaffected. In the event of non-availability or only partial availability of the goods, the customer will be informed without delay; any payments already made will be refunded without delay in this case.
5. Orders can only be placed via the online shop. Unfortunately, for technical reasons, orders by telephone, letter or email cannot be accepted.

§ 3 Prices, Delivery and Shipping Costs

1. All prices include the statutory value added tax applicable at the time of the order.
2. For cross-border deliveries, additional taxes and charges (e.g. customs duties, import VAT) may apply in individual cases; these are to be borne by the customer and are not payable to Winter Automotive GmbH.
3. Any additional shipping costs are indicated in the ordering process before the order is placed and are to be borne by the customer.
4. The price displayed in the online shop at the time of the order applies. The prices in the shopping cart correspond to the prices on the respective product page. Obvious pricing or labeling errors entitle Winter Automotive GmbH to contest or correct them in accordance with the statutory provisions; in this case, the customer will be informed without delay and may confirm the order at the correct price or cancel it free of charge.

§ 4 Availability

1. Unavailable products are not displayed in the online shop or are marked as "Sold out".
2. If a product has been ordered due to an error although it is no longer available, the customer will be informed by email without delay after the error is discovered; § 2 para. 4 applies accordingly.

§ 5 Payment

1. Winter Automotive GmbH accepts the payment methods displayed in the ordering process and made available to the customer, currently in particular credit card (via Shopify Payments), PayPal and Klarna. The customer selects their preferred payment method from the available options.
2. Winter Automotive GmbH reserves the right to exclude individual payment methods in individual cases. Whether individual payment methods of the payment service providers (e.g. invoice or installment purchase via Klarna) are available to the customer after a review by the respective provider is beyond the control of Winter Automotive GmbH. The terms and payment periods of Klarna additionally apply to payment processing via Klarna.
3. Payment by sending cash or cheques is not possible; no liability is accepted for their loss. Bank fees incurred for transfers from abroad are to be borne by the customer.
4. Unless otherwise stated in the ordering process, the purchase price is due upon conclusion of the contract and must be paid within 14 days of receipt of the order confirmation. If payment is not received, Winter Automotive GmbH is entitled, after a further written grace period of 14 days, to cancel the reservation of the ordered items and to withdraw from the contract. This does not apply to payment methods for which the payment service provider grants the customer a different payment period (e.g. Klarna invoice purchase).

§ 6 Delivery Conditions and Transfer of Risk

1. Delivery times are indicated on the product page or under "Shipping Times & Costs". These times are based on immediate payment during or immediately after placing the order. Goods are only dispatched after payment has been received.
2. Delivery is made to the delivery address provided by the customer. The customer will be notified of dispatch by email. We reserve the right to choose the shipping method and carrier; we currently ship within Europe via DHL and worldwide via FedEx.
3. The risk of accidental loss of and accidental damage to the goods only passes to the consumer upon handover of the goods to the consumer (or to a third party named by the consumer who is not the carrier). This applies regardless of whether the shipment is insured. If the customer is in default of acceptance, this is equivalent to handover.

§ 7 Receipt of Goods in the Event of Transport Damage

1. Should a delivery arrive damaged, we kindly ask the following: if possible, report the damaged goods immediately to the delivery driver and document the extent of the damage. Acceptance of visibly damaged goods may be refused. This makes it easier for us to assert claims against the transport company.
2. The cooperation described in para. 1 is voluntary. All rights and claims of the customer – in particular the statutory warranty rights pursuant to § 9 of these GTC – remain unaffected, regardless of whether the damage was reported to the delivery driver.

§ 8 Right of Withdrawal for Consumers

1. Consumers have a statutory right of withdrawal for distance contracts – pursuant to Secs. 11 et seq. FAGG or, for consumers with their habitual residence in Germany, pursuant to Sec. 355 of the German Civil Code (BGB). The following instructions apply.

Withdrawal Policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, take(s) possession of the goods; in the case of multiple goods from a single order delivered separately, from the day of taking possession of the last item; in the case of delivery in multiple partial shipments, from the day of taking possession of the last partial shipment.

To exercise your right of withdrawal, you must inform us

Winter Automotive GmbH
Hausstattfeld 9b
6370 Kitzbühel
Austria

Postal declarations (letters) should be sent to the correspondence address:
Winter Automotive GmbH
c/o German eTrade GmbH
Antonstraße 3c
D-01097 Dresden
Germany

Email: support@nohalfsends.shop
Telephone: +49 351 89 570 650

of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received the notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may refuse the reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to the return address specified by us without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you dispatch the goods before the expiry of the fourteen-day period. You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods if this loss of value is attributable to handling of the goods that is not necessary for examining their condition, characteristics and functioning.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer. Further statutory exceptions remain unaffected.

End of the withdrawal policy

Model Withdrawal Form

(If you wish to withdraw from the contract, you may complete this form and return it to us. Use of this form is not mandatory.)

To:
Winter Automotive GmbH
c/o German eTrade GmbH
Antonstraße 3c
D-01097 Dresden
Germany
Email: support@nohalfsends.shop

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Date:

Signature of consumer(s) (only for notification on paper):

(*) Delete as appropriate.

§ 9 Warranty

1. When purchasing goods, the customer is entitled to the statutory warranty rights. The warranty period is two years from handover of the goods to the customer.
2. Damage attributable to improper handling or use of the goods by the customer or to normal wear and tear does not constitute a defect.
3. If the purchased goods are defective, the customer is initially entitled, in accordance with the statutory provisions, to repair or replacement at their choice. Winter Automotive GmbH may refuse the chosen remedy if it is impossible or would involve disproportionately high costs and the alternative remedy would not cause significant disadvantages for the customer. Subject to the statutory requirements, the customer additionally has the rights to a price reduction or to termination of the contract.
4. If defective goods need to be returned, Winter Automotive GmbH covers the return shipping costs by providing a return label or – subject to prior agreement – by reimbursing the return shipping costs upon presentation of the postal receipt by email. If a provided return label is not used, no proof is provided or no prior agreement was made, reimbursement of the return shipping costs may be refused in individual cases; the statutory warranty rights remain unaffected.
5. Winter Automotive GmbH is not the manufacturer of the goods supplied. Defects and complaints can be reported by email to support@nohalfsends.shop; timely dispatch of the notice of defects is sufficient to meet any deadlines. Claims under the Product Liability Act against the manufacturer remain unaffected.
6. Winter Automotive GmbH does not generally provide its own guarantees; the presentation of the items in the online shop is to be understood solely as a description of the goods. If a guarantee is expressly granted in writing in an individual case, its terms apply in addition to the statutory warranty rights.

§ 10 Liability

1. Winter Automotive GmbH is liable without limitation in accordance with the statutory provisions for damages arising from injury to life, body or health resulting from a negligent or intentional breach of duty, as well as for other damages resulting from a grossly negligent or intentional breach of duty or fraudulent intent.
2. Winter Automotive GmbH is furthermore liable without limitation for damages covered by mandatory statutory liability provisions, such as the Product Liability Act, and if and to the extent that it has assumed a guarantee for the quality of the goods.
3. In the event of a slightly negligent breach of contractual obligations whose fulfillment is essential for the proper performance of the contract and on whose observance the customer may regularly rely (material contractual obligations), liability is limited to the foreseeable damage typical for the contract.
4. Any further liability is excluded, regardless of the legal nature of the claim asserted. Mandatory statutory claims, in particular of consumers, remain unaffected.

§ 11 Force Majeure

1. If we are unable to fulfill our obligations due to force majeure (in particular natural disasters, official measures or comparable events for which we are not responsible), we are released from our obligation to perform for the duration of the impediment. The customer will be informed of this.
2. If the execution of the order or the delivery of the goods is impossible for us for more than one month due to force majeure, both parties are entitled to withdraw from the contract. Any payments already made will be refunded without delay in this case.

§ 12 Retention of Title

1. The delivered goods remain the property of Winter Automotive GmbH until full payment has been received.

§ 13 Contract Language and Storage of the Contract Text

1. The contract language is German.
2. The contract text is stored by Winter Automotive GmbH. The customer receives the order data and these GTC with the order confirmation by email and can also view them in the customer account, where a customer account has been set up. The current version of the GTC is available in the online shop.

§ 14 Dispute Resolution

1. Winter Automotive GmbH is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board, unless a legal obligation exists.

§ 15 Final Provisions

1. The statutory places of jurisdiction apply to consumers. Mandatory consumer-protecting jurisdiction provisions remain unaffected.
2. Should individual provisions of these GTC be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The statutory provisions shall apply in place of the invalid provision.

Version: 12 June 2026
© 2026 Winter Automotive GmbH